Important Notice
Private Donations: All donations to 10Trees are private donations. We do not provide tax benefits or tax receipts.
Refund Policy: You can request a full refund of your donation amount before the plantation work begins. After plantation starts, donations are non-refundable.
Email Collection: We collect your email address solely for sending you updates about our tree planting progress and mission updates.
Acceptance of Terms
By accessing and using the 10Trees website (www.10trees.in) and making donations, you accept and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or make donations.
These terms apply to all visitors, users, and donors of our website.
Mission and Purpose
Our Mission
- Plant fruit trees in Andhra Pradesh, India
- Feed communities through fruit production
- Combat climate change through reforestation
- Create sustainable food sources
Donation Impact
- $2 plants 1 fruit tree
- Each tree feeds 4 people
- 100% of donations go to tree planting
- Transparent progress reporting
Donation Terms
Private Donations
- No Tax Benefits: These are private donations with no tax deductions
- No Tax Receipts: We do not provide tax receipts or certificates
- Voluntary Contributions: All donations are voluntary
- Transparent Use: Funds used exclusively for tree planting
Payment Methods
- Razorpay: UPI, Cards, Net Banking
- NOWPayments: Cryptocurrency donations
- Secure Processing: All payments encrypted
- Multiple Currencies: USD, INR, and cryptocurrencies
Refund Policy
Eligible for Refund
- Before Plantation: Full refund if requested before work begins
- Processing Time: 7-14 business days
- Contact Method: Email with donation details
- Verification: We verify donation before processing
Non-Refundable
- After Plantation: No refunds once trees are planted
- Work Started: If plantation work has begun
- Fraudulent Claims: False refund requests
- Processing Fees: Payment processor fees not refunded
How to Request a Refund:
- Email us at privacy@10trees.in
- Include your donation email and amount
- Provide transaction ID if available
- State reason for refund request
Email Collection and Usage
Purpose of Collection
- Progress Updates: Tree planting progress reports
- Mission Updates: Community impact stories
- Refund Processing: Communication for refunds
- Impact Reports: How your donation helped
Email Usage
- No Marketing: We don't send promotional emails
- No Selling: We don't sell or share your email
- Opt-Out Option: Unsubscribe anytime
- Frequency: Updates sent quarterly
Website Usage
Permitted Use
- Information Access: Read about our mission
- Donation Making: Contribute to our cause
- Content Sharing: Share our mission on social media
- Contact Us: Reach out with questions
Prohibited Use
- Unauthorized Access: Attempting to hack or breach security
- Spam: Sending unsolicited messages
- Misuse: Using site for illegal purposes
- Interference: Disrupting website functionality
Intellectual Property
Our Rights
- Website Content: All content is our property
- Logos and Branding: 10Trees trademarks
- Photographs: Tree planting and community images
- Text and Design: Website design and copy
Your Rights
- Personal Use: View and read content
- Social Sharing: Share our mission on social media
- Educational Use: Use for educational purposes
- Attribution Required: Credit 10Trees when sharing
Limitation of Liability
Our Liability
- Website Issues: Not liable for technical problems
- Payment Issues: Payment processor responsibility
- Force Majeure: Natural disasters, government actions
- Third Parties: Not liable for third-party actions
Your Responsibility
- Accurate Information: Provide correct donation details
- Secure Access: Keep your information secure
- Compliance: Follow these terms and conditions
- Reporting Issues: Report problems promptly
Dispute Resolution
In the event of any dispute arising from these terms or your use of our website:
Resolution Steps
- Contact Us: Email us with your concern
- Discussion: We'll discuss the issue with you
- Mediation: Attempt to resolve amicably
- Legal Action: Last resort only
Governing Law
- Jurisdiction: Indian law applies
- Venue: Courts in Andhra Pradesh
- Language: English language binding
- Severability: Invalid parts don't affect others
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
Notification
- Website Update: Posted on our website
- Email Notification: Sent to subscribers
- Date Update: "Last Updated" date changed
- Continued Use: Acceptance of new terms
Your Rights
- Review Changes: Read updated terms
- Accept or Decline: Choose to continue or stop
- Contact Us: Questions about changes
- Discontinue Use: Stop using if you disagree
Contact Information
For questions about these terms and conditions, please contact us:
Contact Details
- privacy@10trees.in
- www.10trees.in
- Andhra Pradesh, India
Response Time
- General Inquiries: 24-48 hours
- Refund Requests: 48-72 hours
- Legal Questions: 24 hours
- Technical Issues: 12-24 hours
Ready to Make a Difference?
Join our mission to plant fruit trees and feed communities in Andhra Pradesh.